Shipping policy
Shipping Policy
We ship within in the continental United States. If you are unsure whether we ship to your location, please contact us before ordering.
International shipping will be available on a case by case basis with prior approval.
Order Processing
Orders are processed within 1-2 business days, Monday through Friday (excluding U.S. holidays). After processing, you will receive a shipping confirmation email with tracking details.
Order Cutoff Time
Orders received during normal business hours and before 2pm EST, will ship within 1 business day.
Carriers
We offer a variety of shipping options through carries such as USPS, UPS, & Fedex.
Transit Time
Standard shipping typically delivers within 3-7 business days, while economy shipping may take up to 14 days. Expedited shipping generally arrives within 3-5 business days. Please note that transit times may vary due to weather conditions, natural events, or carrier delays.
Shipping Methods and Rates
You can select standard or expedited shipping at checkout. Shipping rates are calculated based on your destination, order weight, shipping method, and applicable taxes or VAT. Delivery estimates will be shown at checkout and are based on your selected delivery method.
International Taxes and Duties
For international orders, customs duties, VAT, and import taxes may apply depending on your country’s regulations. These charges will be collected at checkout or upon delivery and are the responsibility of the customer.
Tracking and Delivery Issues
Once shipped, tracking information will be provided via email. If your order arrives damaged or if tracking is unavailable, please contact us within 15 days of the expected delivery date with your order information so we can assist you.
Contact Info
If you have additional shipping questions please contact us via
Phone: 803-888-8917
Email: Support@timelesstreasurzllc.com