🔍 Authenticity
How do you verify that items are authentic?
Every piece in our shop is personally sourced and inspected by us. All items are genuine and previously listed by Anthropologie and Free People stores— we do not carry replicas, dupes, or third-party substitutes. Original tags, labels, and brand markings are intact wherever present. We stand fully behind the authenticity of everything we sell.
🏷️ Condition Grading
What does "new without tag" mean?
All items are at minimum new without tag (NWT–) — meaning they are unworn and in new condition, but the original retail tag may have been removed. Our condition grades are:
- New With Tags (NWT): Unworn with the original retail tag still attached.
- New Without Tag (NWOT): Unworn and in new condition; original tag has been removed.
- Excellent Used Condition (EUC)/ Used Like New: Gently worn with no visible flaws; looks nearly new.
Each listing clearly states the item's condition. Photos reflect the actual item you will receive.
📏 Sizing
How does sizing work across Anthropologie and Free People?
Sizing can vary between brands and even between styles within the same brand. We always list the size as labeled on the garment and strongly encourage you to compare measurements against our size guides before purchasing:
If you have questions about a specific item's measurements, feel free to contact us before ordering — we're happy to measure on request.
🔄 Returns & Exchanges
Can I return or exchange an item?
Because most of our pieces are one-of-a-kind with limited or single-unit inventory, we are unable to offer exchanges for a different size or color for most items, but it never hurts to ask. We do our best to provide detailed photos, measurements, and condition notes so you can shop with confidence.
For full details on eligibility, timeframes, and how to initiate a return, please review our Refund Policy. If you have a concern about your order, contact us and we will work with you to find the best resolution.
📦 Shipping
How much does shipping cost and how long does it take?
- Free shipping on all orders over $99.99.
- Orders are typically processed and shipped within 1–2 business days.
- Delivery timelines vary by carrier and destination. Most deliveries in the continental U.S. occur within 3-7 business days for standard shipping.
For full details on shipping rates, carriers, and timelines, please see our Shipping Policy.
💬 Still Have Questions?
We're here to help! Visit our Contact Us page to reach out — we typically respond within 1 business day.